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The HSBC Story

In 1865 HSBC first started trading. It was based in Hong Kong, the idea was to provide a local bank for international customers. HSBC has traded on the same principles ever since and is still going strong today, 155 years later. They are more than just a bank. HSBC believes in forming long-term relationships, controlling costs carefully, and having ample capital reserves to meet the needs of all their clients. They maintain the local connection by using local staff. Of course, there have been many challenges over the years as industry, investment, and shopping practices change. But, HSBC has evolved and will continue to evolve with the changing times.

HSBC Product Range

HSBC offers virtually every financial product you can think of. Whether you’re looking for a new current account, savings account, or wish to get a mortgage, they can help you. They also offer business loans, investment opportunities, long-term and retirement savings options, insurance, and advice on your financial affairs. As with most banks and financial institutions, you’re not going to find a big catalog listing all their offers. Interest rate changes and other financial influences mean that the bank has to constantly review the products on offer and tweak them according to the current market. Printing a catalog would be a waste of time. They do offer guides online and paper-based versions in-store. These are specific to product types, such as loans. They outline the basics of a product type and give example products. But, you’ll need to speak to them to confirm the exact rates and potential benefits.

Going Into An HSBC Branch

HSBC has nearly 600 branches across the UK. However, it should be noted that this number is moving downward. The pressure to cut costs is combining with the COVID-19 pandemic and a greater number of online customers, it means the end of many local branches. Gong into a branch remains a worthwhile experience and is still the best way to deposit cheques, cash, or speak to an expert. The branches generally have an open feel with the standard cashier counter nearer the back. A variety of desks and even a few offices give you the privacy you need for specific talks and you’ll find an abundance of information in-branch. Posters and mini-catalogs highlight the latest products and their benefits. But, it's the knowledge and friendliness of the staff that really make the visit worthwhile. They’ll be able to assist you with any issue.

HSBC Online

Online and mobile banking has become increasingly popular in recent years. This is part of the reason the branches are closing. But, it’s easy to understand why. The website is well designed and easy to navigate. One-click on the menu icon brings up the main product ranges, you can then navigate through to your preferred option and look at the various different products on offer. It’s worth noting that this can be time-consuming as there are many different products and each has its own criteria In fact, that’s one of the reasons why it’s useful to look online. You can take your time comparing products to find the perfect solution. The good news is that most products can be applied for and approved online. You’ll simply need to follow the onscreen instructions and then supply any documentation they ask for. It’s likely that you’ll want to speak to an expert to help you narrow down your choices or to confirm you’re making the best decision. Fortunately, they are easy to get hold of. If you click on ‘contact us’, you’ll be directed to the various communication options. The fastest is the live chat, but you can also chat through your banking app, by telephoning them, or by visiting in-branch.

HSBC Discounts

Banks don’t tend to offer a large number of discounts, although they often offer cashback if you introduce new members or if you switch to them from another bank. You may also find free gifts are included when you select specific products. To make sure you take advantage of any offer you should check out the discount codes on www.1offers.co.uk. You’re already on the site, it will take a few moments to look at the codes and get a free gift or save yourself some money. All the codes are verified daily by us to ensure they remain valid. All you have to do is use the code when signing up for an account or financial product.

The HSBC Loyalty Scheme

Grab an HSBC credit card and you’ll be part of the loyalty scheme. This allows you to earn points when you use your card. The points can then be redeemed at designated outlets. It’s a small way for HSBC to thank you for choosing them. As an HSBC customer, you’ll also get a monthly newsletter keeping you up to date with the latest financial developments around the world. It’s a good way of staying in the loop.