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National express as a brand was first used in 1972. The company was actually created as part of the 1968 Transport Act which meant a holding company was required for the various state-owned businesses. For several years the National Express brand was used by a variety of different bus companies, all of which were state-owned. After the revised Transport Act 1980 and deregulation, National Express was privatized and the company bought up many of the smaller bus companies. This was when it started to run long-distance coach holidays and it had very little competition. This allowed them to dominate the market although Stagecoach launched a rival in 2007 with £1 fares. National Express has continued to trade successfully and is one of the best known companies in the UK.
The National Express customer base is still centered around long-distance travel. They travel to more than 540 destinations and cover all the main cities in the UK. It’s estimated they run 1,800 services a day. Alongside this they offer shuttle services and airport runs, ensuring you’ll see their distinctive livery all across the country. It is worth noting that many of the routes they take ensure they go through a variety of towns and cities along the way. This makes them an effective long-distance bus service but it can dramatically increase the amount of time it takes to get from one place to another.
If you want to book a trip with National Express then you can visit their website and choose your preferred travel option. However, if you prefer to deal with an actual person you’ll be pleased to know there are National Express agencies in many bus stations. These are the perfect place to chat with an actual person and choose the best option for your trip. Should you be unable to locate an agency near you then the majority of travel agents in your high street will be able to help you out. They can access the National express timetables and sort the booking for you. It couldn’t be any easier!
The National Express website takes you straight to where you need to be, in the same way, that the buses do. The moment you arrive on the page you can enter your travel details, that’s where you are going and where you are traveling from. The site gives you an option to book travel only or to look at the array of holiday packages they have to offer. You’ll find a collection of reviews on the site, reinforcing how good it is and how effective the National Express service is. Alongside the fact there is no booking fee online, you’ll also appreciate the event travel suggestions and the student suggestions. It can also be a lot of fun tracking your coach in real-time!
National Express endeavours to give you the best possible service at all times. However, it is inevitable that there will be occasions when you have questions that need to be answered. When this is the case you can select the help option and then take a look at the FAQs, there is a good chance you’ll find the answers you are looking for. If not, a click on the contact link gives you the option to complete the online form and get a fast response via email. It’s a good way to get an answer out of office hours. Alternatively, you can call the helpdesk and speak directly to the customer service team. They are friendly and will do their best to resolve your query straight away. Failing that, you can contact National Express via Facebook. Sending them a message this way is sure to get a fast response.
Students automatically get a discount when they book, all they need is their student ID card. But, you’ll find that National Express frequently has offers in place that can save you money. The reason is simple, they have seats spare and it’s a competitive business. Of course, you’ll also find it is possible to reduce the price you pay by using a discount code. There are plenty to choose from right here, on www.1offers.co.uk. The best part is you are already on the page and it only takes a moment to look at and choose a code. Once you know what code you want to use, make a note of it and put it in the indicated box during payment. It should be noted that codes often change or simply expire. We verify they are valid daily but encourage you to take it when you need it.
Give National express your email address and they will send you all the latest happenings at the business and the promotions and potential savings you can benefit from. But, you’ll still want to connect with them on Facebook, share your story, and read what others have to say. It’s what makes you part of the National Express community and helps you to choose the right bus trip.
