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Today, Dreams is considered the top specialist bed retailer in the UK. The company has been trading for 35 years, starting with just one store in London. Its founder, Mike Clare slowly expanded, opening stores across the country and even a Dreams factory. He sold the firm in 2008 to Exponent Private Equity. Unfortunately, it went into receivership in 2013 but was saved by Sun European Partners, it’s success and expansion has continued steadily since then.
Unsurprisingly Dreams offer beds, mattresses, and headboards. They produce over 10,000 of them every week from their own factory and, they introduced the colour-coded mattress. In effect, every mattress is colour coded according to its type. Shoppers simply need to pick their preferred type of mattress and they’ll instantly narrow the choices to the ones that are relevant. Dreams don’t produce a catalog, although you will find their full range of stock online. They prefer customers to come in-store and sample the choices while speaking to their in-house experts. They do have a range of promotions throughout the year but again, don’t offer a promotional catalog. With this store what you see is very much what you get.
Dreams have more than 200 stores across the UK and have an impressive 95% satisfaction rate. It’s even won the specialty retailer of the year award in 2019. But, none of this compares to the pleasure of heading in-store and seeing the product range available. Each store has been carefully designed and signed to ensure you can effortlessly find your way to the right section and type of mattress. There are friendly staff on hand to help you, they have expert knowledge and can assist with confirming your preferred mattress type. They are well trained and interested in giving you the best possible service. Each shop is laid out to maximize space and allow you to sample as many products as possible. It's permissible to lie on the beds and even encouraged! After all, you’ll want the mattress to last for several years, you need to be comfortable on it. That’s what makes the in-store experience so good, you get to sample the mattresses before you commit to the perfect one.
Dreams also have a comprehensive and easy-to-use website. It instantly greets you with the latest promotion, if they have one running. This can be a significant price drop on qualifying products. Alongside the promotions, the website displays some Trustpilot reviews, which are usually very good. There are also quick links to bed frames, mattresses, and sofa beds. Perhaps the best part of the website isn’t the ability to buy online, although this is useful. It’s the getting started guide that they offer. Dreams have a comprehensive guide to help you find the perfect mattress. All you have to do is click on the ‘getting started’ link and responds to a few questions to discover the perfect mattress type for you. You’ll then be directed to the relevant part of the site and be able to shop at leisure from the comfort of your own home. Of course, this is the ultimate in convenience as you can shop at any time of the day or night. Once you’ve selected your required items you’ll need to choose your delivery option. The good news is that delivery is free and you’ll be given a two-hour window confirming when your item will be with you. The mattress or other product will be taken inside your home for you, all you have to do is enjoy it! It is possible to get a faster delivery for an extra charge if you need it. Dreams have dedicated phone numbers for sales and customer support, should you have any queries. They also have an array of FAQs with answers that can assist you. If that’s not enough you can email the company and get a speedy response to your query. But, the fastest option is to use their webchat service, you’ll get to speak to a customer service advisor within minutes.
Dreams frequently have promotions that can save you a significant amount of money. They can do this as they control the entire process, from the factory to the shop floor. There can be some attractive percentage reductions or fixed discounts on specific products. But, you can save additional money by using us. You’re already on www.1offers.co.uk, take a few moments to check out our discount codes and choose the one that’s going to save you the most money. Take the code on the day you intend to purchase and use t online or in-store. It’s that easy because we check every code daily to ensure it works, meaning you don’t have to.
Dreams have a newsletter that’s issued monthly and will keep you up-to-date with all the latest offers and promotions. It also gives you Dreams news, industry events, exclusive discounts, and suggests ideas for your home. To get it you simply need to give Dreams your email address. You can also connect with Dreams on social media. Their preferred feed seems to be Twitter although they are present on all the major networks. It’s a great way of speaking to others who have used their service and verifying reviews.
