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Kiehl’s was started in 1851 by John Kiehl. He was an American and the business started as a homeopathic pharmacy. The store was purchased by Irving Morse in 1921, he was responsible for developing the products that Kiehl had created, many of which remain popular today. However, it was Morse’s son, Aaron that took the business onto the world stage and gained fans across the globe. By the 1980s the business had moved away from pharmaceuticals and focused on skincare lines. The business expanded throughout the 1990s and 2000s through clever marketing. The main technique was word-of-mouth and free samples. At this stage, there was still only one Kiehl’s store but many concessionary outlets.
Kiehl’s is unique, not just because it focuses on high-end and high-quality products. It is one of the few businesses in this industry that has a significantly larger share of male customers than female. They are also well known for their simple packaging. The business offers an extensive array of skincare products, including body care. They also offer hair products, anti-aging, cleansers; grooming solutions, and even eye and lip care for men. As mentioned, Kiehl’s has always relied on word-of-mouth instead of traditional marketing. That means you won’t find a catalog of their products you’ll need to browse online or in-store.
Since L’Oreal took over Kiehl’s they have expanded the business further, quadrupling the profits. There are now 400 stores worldwide. Some of these are standalone, others are concessions. Approximately 30of these are in the UK. Entering a store is more than just an opportunity to buy the latest skincare products, it’s an experience. Every store is aid out beautifully yet simply. You’ll find the products are all arranged by type, allowing you to easily browse and find what you’re looking for. The sales advisors are on-hand to help you make the right decision and to offer advice if required They are professional and friendly, helping to make the in-store experience memorable for all the right reasons.
Of course, it’s hard to beat the convenience of shopping online. Kiehl’s has a well laid out website that can be accessed at any time of the day or night. You’ll be welcomed by testimonials from happy customers and be invited to book an online skin consultation. As you scroll down the page you’ll see links to the best sellers and other stock ranges. At the bottom of the page is a great selection of articles to help you make the most of the products you purchase. To access the entire range of products, click on the three horizontal bars in the top left of the screen. You can then choose your category and subcategory to find the right product. It’s easy to add items to your shopping bag and then settle up when you’re ready.
If you’re ordering online you’ll want to know when your order is going to arrive and whether you can return it easily. The good news is that all orders are eligible for free standard delivery. There is no minimum spend. Standard delivery takes 3-5 working days. If you prefer, you can opt for next day or even a Saturday delivery service, of course, these options will cost you a little more.
There is an extensive list of FAQs on the Kiehl’s website. It’s worth sparing a few moments to look through them. If you can’t find the answer you need in the FAQs then you’ll find links at the bottom of the website which allow you to call or email the customer service team. The site promises to respond to emails as soon as possible. If your query is urgent you’ll find it best to ring. Whichever option you choose, you’ll find friendly and professional advisors ready to help you.
Sign up for the newsletter and you’ll get 15% off your next order. That’s a good starting point. You can also take advantage of the frequent promotions and sales the business offers. However, the best way to save yourself money is with a discount code. You’re already in the right place. Here at www.1offers.co.uk, we have a great selection of codes for Kiehl’s and almost any other business you can think of. Simply take the code that will save you the most and use it before you complete the checkout process. It’s important to note that all codes are checked daily because they can expire quickly. For this reason, it’s best to take a code on the day you intend to use it.
We’ve already mentioned the newsletter that will give you a discount and all the latest news and offers. But the best way to be the first to know any news or new offers is to join Kiehl’s on social media. They are active on all the main channels but their preferred social media sites are Facebook, Instagram, and Twitter. Connect with them on these and join thousands of other customers. You won’t just be in the know, you’ll be able to share opinions and reviews with others, helping to ensure you choose the best product possible.
